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KMID : 0869520220280010057
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Journal of East-West Nirsing Research
2022 Volume.28 No. 1 p.57 ~ p.66
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Effect of Emotional Intelligence, Job Stress, and Communication Ability on Nursing Performance of Nurses Caring for Cancer Patients
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Kim Hyo-Jin
Park Jung-Suk
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Abstract
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Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients.
Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression.
Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%.
Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.
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KEYWORD
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Nurses, Work performance, Emotional intelligence, Stress, Communication
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